Mindy is a thought leader in the field of information management, providing in depth introductory and advanced workshops, webinars, papers and talks on various matters relating to metadata, taxonomy, information governance, and search. Mindy’s background in Library and Information Science gives her the foundational knowledge in the principles of information management so that she can support implementation initiatives for various types of information systems including document management, knowledge management, digital asset management, enterprise search and more. Mindy’s focus is on the findability of information, with an eye toward the ongoing management of the system and the information in it, as well as a focus keenly driven to principles of user-centered design and the end-user experience.
- Managed and Maintained a Digital Media Taxonomy of over 800 primary terms and 1,700 synonyms inside a sophisticated, algorithm-driven automatic classification tool that drove the search results of tens of thousands of unstructured documents. Sampled classification results, applied changes within the taxonomy, synonyms and relationships and tested again to create successful auto-classification results.
- Provided metadata and archival subject matter expertise in the requirements gathering and metadata schema development for the development of a new corporate archive and archival asset record management system. Mindy’s team developed the metadata schema, governance policies, and workflows associated with getting the physical and digital archival assets into the archive, and their associated records created in the system. Eventually Mindy led a vendor selection process based on the requirements as designed by the team, and coordinated the implementation from the business side, nimbly reacting to adjustments in design based on system constraints.
- Designed and implemented a metadata schema and governance plan for a marketing digital asset management (DAM) system. Mindy led a small information management team through the gathering of the necessary requirements with a focus on the know constraints of the client’s existing DAM system. The team designed the metadata schema, folder structure, global asset collections and business policies around submitting assets into the system. The team captured asset migration requirements, guiding end users through the identification, collection and migration of assets into the system.
- Managed the assessment, identification and implementation of a DAM system for an international grocery chain breaking into the US market that needed an asset management system for its packaging design and brand assets. Mindy’s team identified the various types of metadata that needed to be applied to and known about the assets in the system, the sources of truth for that data, integration opportunities, use cases and roadmap, as well as the standard operating procedures for importing assets into the system. The team also designed a governance program based on very lean resource availability, so that a distributed team of stakeholders could work together to keep the system relevant.
Publications and Speaking Engagements
Webinar: Taxonomy Demystified
Webinar: Detangling Taxonomy
Case Study: National Restaurant Chain Protects its Past
Orange Paper: Enterprise Search and Taxonomy
Peer-Reviewed Article: Creating a digital and physical corporate archive: Case study of a national restaurant chain
Speaker: Intelligent Content Conference 2013 – Natural Language Processing
Speaker: Enterprise Search and Discovery 2014 – Hacking WebVTT for search
Speaker: Taxonomy Bootcamp 2015 – Taxonomy 101 Workshop
Speaker: Henry Stewart 2016 – DAM and Corporate Archives
Speaker: Gilbane Conference 2016 – From Blockchain to Bots
Conference Chair: Digital Assets and Content Leadership Exchange 2018