Large Entertainment Company – Master Data Management Analysis & Vendor Selection
Managed a project to analyze requirements and recommend a master data management (MDM) solution for the movie studio. Conducted interviews with key system stakeholders, business users, and IT support. Created a “Functional Work Package” containing business objectives, system use cases, and system requirements. Led evaluations of ten MDM software solution providers and facilitated proof of concept demonstrations for the client with the final two vendors. Assisted client with documentation for the system’s financial approval request upon selection of the final solution.
Digital Asset Management Software Company – Customer Success Initiative
Senior Consultant / Project Manager
Provided strategic guidance to restructure and improve business processes in the sales and professional services teams. Implemented standard methodologies for customer interactions throughout the sales and delivery cycles. Conducted training workshops for Sales Engineers from North America and Europe. Managed relationships with major customers in the entertainment, publishing, retail, energy, and food & beverage industries. Interfaced with Engineering, QA, and Customer Support teams to facilitate successful system implementations.
Content Protection Services Company – P2P Business Intelligence Solutions
Senior Product Manager
Led a team of 5 developers to design, build, and maintain a multi-million dollar web-based business intelligence tool used to provide media producers and distributors with international consumption data from activity on Peer-to-Peer networks. Interfaced with Sales, Marketing, Quality Assurance, and Research & Development teams to develop, innovate, and maintain products involving activity on Peer-to-Peer and web-based file sharing networks. Led sales and product development meetings with clients at various media & entertainment, gaming, and software companies.