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Purely Scientific Versus Innovation and Pragmatism: The Way Forward for Evaluating Innovations in Integrated Care

By Christina Theodore

I recently attended the 16th International Conference on Integrated Care in Barcelona (#integrated care) and was excited by the different ways health and social care economies are striving to integrate care to make improvements in patient outcomes. However, as an evaluator of such models of care, I was disappointed at the lack of innovative and pragmatic approaches to evaluation.

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Doing DAM Right

Are You Already Doing DAM?

If you work with creative assets then yes, you are doing Digital Asset Management.

The question is whether you are doing it well.

Is finding, sharing, storing, protecting and publishing content a simple experience? Are those activities truly integrated into your overall business strategy? Mastering DAM fundamentals like metadata, workflow and governance is key, but much more must be considered to awaken DAM’s power to transform business.

Ten Quick Tips:

Make the Business Case

A compelling business case is critical for launching a program and keeping it strong over time. Maintaining buy-in 10 years in is as important as it is on day one. Know how to demonstrate DAM’s value to your business strategy.

Think Beyond The Here & Now

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Analysing Health Data: The Promises, the Threats and the EU

by Dimitrios Gontzes

An article on the use of Artificial Intelligence on patients’ health records has recently been circulated around the office. “That’s great news,” I thought, “at last someone is tapping into this vast dataset for the good of the people”. Not a minute had gone by and I received an office email as a reply to the article: “I think this is a very bad thing and destroys trust”. I gasped…

Before I knew it, I was debating with myself: on one hand, I thought, analysing health data can be very rewarding for patients and health organisations but on the other, there are threats with sharing health data, some hidden and some more obvious. To better understand my opinion on the subject, I began researching the benefits and the risks of using health data mining. My findings shocked me.

The Benefits of Data Analysis in Healthcare

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The Network Effect: Changing the Way the World Works

by Rod Collins

On January 2, 2001, Larry Sanger met his good friend Ben Kovitz for dinner at a small Mexican restaurant in San Diego. It is arguably the dinner that changed the way the world works. It had been almost a year since Sanger had come to Southern California to work as the editor-in-chief for Nupedia, a start-up online encyclopedia. Over the course of the dinner, Larry related how Nupedia’s founder, Jimmy Wales, had come up with the novel idea of using the platform of the budding Internet to solicit volunteers who would contribute articles to build a free encyclopedia. However, by the end of 2000, the seven-step peer review process that Sanger and his academic advisers had designed had produced only a handful of articles. At this glacial rate, Wales and Sanger were both concerned about the viability of their ambitious project.

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Illness Prevention and the Financial Challenges Facing the NHS

by Dr. Gareth Harper

Throughout discussions with colleagues across the health and social care system, be they practitioners, Commissioners, Providers, central and Local Government, a theme consistently rears its head: can illness prevention/health promotion play a (big) part in helping the National Health Service (NHS) address the current financial challenges?

The growing demand for, and costs of, secondary care and acute services is behind the worsening financial situation and, as well as other areas, the Five Year Forward View (FYFV) has made the case for a significant improvement in public health and prevention as a way of improving the population’s health and slowing the growing demand for these costly services.

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Medicaid “Mega-Rule”: Opportunities for Transformation

By Elizabeth Durkee and Rachel Gary

The long-anticipated Medicaid and CHIP Managed Care Final Rule, issued by CMS on April 25, 2016, has been a popular topic across the healthcare industry. Given that the final rule is the first major change to Medicaid managed care regulations since 2002, it is not surprising that many within the industry are weighing in on the key changes introduced in the 1,400-page document. This rule, frequently referred to as the “mega-reg,” builds on Medicaid reforms introduced by the Affordable Care Act (ACA) and pushes to align Medicaid with Medicare Advantage and Exchange regulations. This revamping of Medicaid and CHIP managed care delivery will have a significant impact since currently:

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Data-Centric Organization – Why Transformation Strategy Plays Crucial Role in Success

by Farrah Fojas and Rita Golub 

With the rapid change in technology and the emergence of Big Data, companies are relying more than ever on data to drive their businesses. The amount of data generated and stored is growing at an exponential pace. Additionally, internal and external customers want direct access to this data through analytics tools and self-service portals. A sound, centralized data infrastructure is critical and just one of the key components necessary to handle increasingly high data demands across an organization.

In addition to market needs, regulatory mandates give financial services firms another reason to shift to a data-centric model. The 2008 financial crisis exposed the inadequacy of banks to manage data and associated risks. Regulators have since scrutinized financial institutions data management systems and processes.

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Reinventing Management, Part 1: What Color Is Your Organization?

by Rod Collins

Thanks to the Internet, there’s a new worldview, and it is revolutionizing the way we build organizations. According to Frederic Laloux, the author of Reinventing Organizations: A Guide for Creating Organizations Inspired by the Next Stage of Human Consciousness, the days of the top-down hierarchy as the dominant organizational framework are numbered. Despite its continued preference by the current power elite, the bureaucratic management model is rapidly becoming both limited and obsolete now that the technology revolution has spawned a major inflection point in human history by unleashing the extraordinary and unstoppable phenomenon of distributed intelligence.

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You Stole My What?! Cyber Scarism

by Ian Donner

In the past year, “cyber threats” went from being an abstract news headline to a tangible, personal issue for me. Within three months, I received two separate letters, one from a large health insurer and the other from the US Office of Personnel Management indicating that my protected health information had been stolen. In this instance, protected health information included my last ten years of employment, social security information, housing details, phone numbers and email addresses of friends, etc., and my fingerprints. Yes, my digital fingerprints!

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Alternative Approaches to Long-term Behaviour Change in the NHS

By: Niamh Lennox-Chhugani

There are two events this week I have attended and whilst the audience for each was very different, it seems to me that they were saying essentially the same thing but each in a very different way. Huge power could be unleashed if the two fora and audiences could come together.

The first was an event on the Knee High Project (#kneehighproject), a programme led by the Design Council and funded by Guys and St Thomas Charity, which incubated social enterprise projects in south east London aimed at promoting the long-term health and wellbeing of children and families. Innovation and co-design sit at the heart of both the Knee High Project and the individual projects. The passion, fun and genuine community engagement at the celebration event on Monday was something to behold.

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New Learning and Training Challenges for the Insurance Market

By Gilorma Long

All insurance environments, whether it be property and casualty (P&C) carriers, reinsurers,  brokers or claims processors are experiencing rapid economic changes, increasing tribulations and complex global dynamics. At the same time, corporate learning and development teams are facing their own challenges addressing internal and external industry influences. These challenges include:

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Data Privacy: Trust the Badge

by Madi Solomon

In 2010, I was an invited delegate to a private conference in Singapore for Global Leaders of Information to discuss the theme of Meta: The Rise and Governance of Information about Information.  It was a gathering of around 20 international professionals from legal, technology, business, public policy, and metadata specialists like myself, who were to explore the themes of privacy in the ever increasing data-driven world and how it might be used, or misused, in the future.  

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Digital Content Strategies: How Do You Optimize Your Business for Growth?

If you are reading this blog, you’re probably searching for wisdom and guidance for managing your company’s digital content. You may need to strengthen your business to face strategic challenges or surmount operational hurdles. Whatever your specific challenges, you are likely tasked with surmounting them immediately, even as your business is adjusting to even understand them. Today is an age of constantly changing technology, consumer demands and risk. The ability to evolve decisively and rapidly (that’s right, rapid evolution) is a priority for organizations of all sizes and stripes.

But what does it actually mean to evolve or transform your creative operations, marketing operations, information management, records management or other digital content operations? What does it entail, how does one know what to do - and when, and how should one begin to go about it?  If you are reading this blog, you are probably already asking those questions. 

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The Blockchain Phenomenon – Can It Trigger Consensus and Collaboration in the Financial Industry?

On March 29th, the Depository Trust and Clearing Corporation (DTCC) hosted the 2016 Blockchain Symposium, an event attended by over 400 policy makers and thought leaders from global financial services institutions and Fintech firms. The event provided a perfect stage for all the participants to understand the full potential of blockchain technology, all the latest hype surrounding this game-changing innovation, the potential business application use cases, as well as the pros/cons of this rapidly emerging phenomenon.

The featured speakers included Mike Bodson, President & CEO of DTCC, and Blythe Master, CEO of Digital Assets Holding, which is an owner of the Hyperledger platform.

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MACRA 101 - Condensed guide to MACRA, MIPS, and APMs.


Why do I need to know about MACRA?

Medicare is undertaking a significant update to how it pays for physician services. As is typically the case with Medicare, privately managed Medicare will likely follow suit. It is important to understand the details around the MACRA as it will impact many of our health plan clients.

What is the MACRA?

On April 14, 2015, a bipartisan majority in Congress passed the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA). The MACRA will make comprehensive changes to how Medicare pays for physician services. In particular, the MACRA brings about three major changes:

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Your Organization’s Two Most Important Assets

What are your organization’s most important assets? What is your company’s primary means for creating value? What defines the true valuation of your enterprise? If you were to look at your business’s financial statements, you might assume it’s the value of your plant, property, and equipment. After all, what would happen to your company if, all of a sudden, your physical assets were totally destroyed—vanished and gone forever? How would your organization survive? Would you suddenly be forced out of business? While these might seem like hypothetical questions, they were very real circumstances for one company that was dramatically confronted by the unthinkable on September 11, 2001.

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A Formidable Business Case for Metadata

Metadata development is a crucial strategic imperative in the endeavor to effectively manage and exploit a company’s knowledge. The successful implementation of any content-related strategy—data, digital assets, or text—requires the implementation of a holistic metadata schema that is supported by technology, people, and process. Building an asset or content management system, or directing content management and marketing operations without a metadata plan is like trying to focus deeply with an undisciplined mind. Metadata increases the return on investment of a content system, and the content itself, by unlocking the potential to organize, discover, share, and monetize assets.

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