In the wake of the Affordable Care Act (ACA), payers can no longer treat product and benefit data as they have in the past. They must now focus on ensuring and improving the integrity of their benefit data and putting in place an effective program for maintaining that data for the long haul. This paper lays out a set of best practices for managing benefits data in a shifting regulatory and market environment.
In this OrangePaper, you’ll learn about four ways payers can improve benefit data integrity:
- Ensure accountability for benefits data
- Establish a benefits source of truth
- Treat product & benefit data implementation as an operational function
- Ensure effective communication of key information
